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SMS Terms & Conditions

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1- SMS Consent Communication:

The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Eye and Retina Health Center, you may receive messages related to the following:

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. Katsman at 4849 Van Nuys Blvd Suite 202A Sherma Oaks CA 91403 on 5/14/2025 at 2PM . You can reply STOP to opt out of SMS messaging from Eye and Retina Health Center at any time."

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your appointments/billing, etc..

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Eye and Retina Health Center in the following ways:

  • By submitting an online form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.myretinahealth.com

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt out at any time by texting "STOP."

  • For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

  • Message frequency may vary

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  • SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes

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 By checking this box, you agree to receive SMS messages from Eye And Retina Health Center related to all SMS text messaging regarding your contact and care.  You may reply STOP to opt-out at any time. Reply to HELP to 310 7731280 for assistance. Messages and data rates may apply. Message frequency will vary

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